Refund Policy

Last updated: 12 September 2026

The short version

If the workbook isn't right for you, email us within 30 days of purchase and we'll refund you in full. You don't need to explain why, and you don't need to prove you tried it.

How to request a refund

Email tojok08@gmail.com with the email address you used at checkout, or the order reference from your receipt. That's all we need.

Because Paddle.com is the Merchant of Record for all orders, the refund is processed by Paddle. You can also contact Paddle directly through the link on your receipt. Either route works.

How long it takes

We aim to approve refund requests within two business days. Once processed, the money typically takes 5–10 business days to appear, depending on your bank or card issuer.

The refund is returned to the original payment method. We can't send it somewhere else.

Keeping the file

The workbook is a digital download, so we can't take it back. If you're refunded, your licence to use it ends and we ask that you delete your copy and any printouts. We're trusting you on that.

If four weeks didn't work

You're entitled to a refund within the 30 days either way — but it's worth saying: if you completed the trackers and your sleep didn't change, those pages are genuinely useful. Four weeks of nightly sleep data is more than most people can give a doctor, and it will make that appointment considerably more productive. Keep them, refund or not.

Chargebacks

If something has gone wrong, please email us first. A refund is faster than a chargeback and we'd rather sort it out directly.

Your statutory rights

This policy is offered in addition to any rights you have under consumer law in your own country, including EU and UK rights to cancel digital purchases. It does not replace them.